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FAQ

Is the Ace Collection mattress designed for co-sleeping/bed-sharing with children?
No, the Ace Collection is designed to be a larger and extremely comfortable version of a standard mattress. We have not undertaken specific designs or tests relating to the safety of the bed for co-sleeping/bed sharing with infants. Like any mattress, customers should consult with their doctors and review relevant medical literature, such as the recommendations of the American Academy of Pediatrics (http://pediatrics.aappublications.org/content/138/5/e20162938), to determine the appropriate and safe sleeping arrangement for their child. The Ace Collection does not make any representation as to the safety of using our mattress for co-sleeping/bed sharing with children.

Do you have a showroom where your mattresses and headboards can be seen?
Grande Maison de Blanc, the linen store in Beverly Hills that has displayed the Ace Size Bed has recently moved to West Hollywood. Their new address is: 8923 Beverly Blvd. West Hollywood, CA 90048.  Unfortunately, the Ace Size Bed was too big to display at the new location. But our Ace Collection Mattresses (Soft, Medium, Firm, Ace of Diamond) and Headboards are displayed in queen size. This allows interested customers the opportunity to test out all our mattresses and view the headboard options in person until we find a new location.

What is the cost for domestic shipping in the US?
We now offer free room of choice delivery for all orders that are within the Continental United States! With that said, there are certain restrictions with this offer:

1) Delivery location more than 40 miles outside of most major cities in the US

2) House with stairs (extra man power)

3) Mattress removal

4) Assistance moving furniture

Additionally, we do offer Installation Delivery. This may or may not be an extra charge, depending on the above mentioned restrictions. At the time of your purchase, we will assess your options and email you a quote for Installation if it is possible.

Do you offer international shipping?
Yes, we do. Please request a shipping quote from contact@acesizebed.com. Please provide us with your full address and with the list of items you're interested in purchasing.

Do you offer financing or payment plans?
We offer the option to purchase through Affirm. Once payment has been received in full, your order is completed in full on our backend through our product fulfillment team. (Affirm Lending Disclosure)

What is your return policy?
We are accepting mattress returns within the first 21 days of delivery. Mattress returns and exchanges will incur a 35% handling fee. Please see our Refund Policy page for more information.

Will your bed be able to fit through my doorway?     
The mattresses are 80” high to fit through a standard (USA) 6’8” high door. Prior to ordering, we recommend that you please be sure to measure your doors/staircase to make sure they are at least a standard 6’8” doorway and also ensure that you are able to navigate the mattress to desired room location.

How are your mattresses constructed?

We offer two mattress comfort levels with adjustable options. In our experience, we have found that back sleepers who have a larger and taller body frame typically like our medium/firm options, whereas side sleepers looking for extra cushioning to accommodate the curvatures of their body / their shoulders and hips prefer our soft options. However, everyone is different, and if you find that the comfort level you selected is not to your liking, we offer additional separate mattress pads and deuce toppers to help with the adjustment needed. *Disclaimer* This information is a suggestion based on our experience. Please consider your own preferences when purchasing a mattress.

The popular Ace Collection® Regular and Pillow-Top mattresses are all handmade. The core of each mattress is constructed and supported with individually wrapped 8" pocket coils, not foam, giving it the proper structure needed to maintain stability while you sleep. The coils are topped with a 2" CertiPUR-US® foam (a certified non-toxic foam) and covered in natural bamboo fabric. In addition, for extra comfort,  gel padding is added to the Pillow-Top mattress.

The Ace Collection® Premium-Cotton and Premium-Natural mattresses are skillfully constructed one by one. Each 8" thick mattress is crafted and supported with American Steel coils, not foam based. The coils are individually hand-tufted with layers of cotton to create mattress stability and durability. Each 8" mattress is topped with a 3" plush ( med/firm) or 5" ultra-plush (soft) Natural Latex topper to achieve the desired comfort and support the body needs for a good night sleep.

You can find customer reviews on The Ace Collection® Facebook page, under reviews.

Can you create a custom size bed for me?
We are happy to discuss any custom ideas you may have!

Do you have a print catalog or mailer?
We do not have a print catalog at this time.

Where can I find customer reviews of the mattresses?
You can find customer reviews on many of our mattresses on The Ace Collection® Facebook page, under reviews as well as Google.

Are there other bedding and headboard options available for each of the bed styles?
Please contact us at contact@acesizebed.com for custom bedding and headboard options.

Thank you for your interest in The Ace Collection®! Check back often for updates and information!